Operations Clerk

Duties Provides general administrative, technical, and operational support in the Marketing Office.
Works directly for the Marketing Director to provide assistance, as needed, to the various elements of the marketing program.
Schedules the preparation and distribution of marketing and publicity-type materials in and around Joint Base Elmendorf-Richardson.
Receives, assigns, tracks, and closes work orders.
Develops systematic delivery of marketing products.
Assists with distribution, copying, collating, mounting, laminating, compiling packets, and organization of marketing materials.
Determines the need for distribution of materials, including type, quantity, and suitability of products for various locations.
Assesses traffic patterns to determine applicability of general and targeted marketing strategies through case studies, surveys, focus groups, and other forms of data collection.
Provides detailed monthly marketing performance tracking based on research, assessments, and input from Marketing Assistants and Specialists.
Assists Marketing Director with annual Marketing Plan, ensures implementation throughout the year and completes quarterly adjustments.
Assists Marketing Director with preparation of department time reporting and payroll.
Purchases, tracks, and monitors marketing supplies and resources with detailed accounting records.
Schedules technology equipment maintenance and ordering.
Assists the Commercial Sponsorship Coordinator with contracts, advertising calendars, mailers, routing, and tracking.
Answers telephone calls, receives visitors, and deliveries; provides requested information/support or properly refers.
Responsible for securely storing, distributing, and documenting acceptance of prizes for JBER Life giveaways.
May be required to perform light manual or mechanical work, general office tasks of a simple and routine nature, and/or operate a motor vehicle.
Performs other duties as assigned.
If interested in applying for this position you may preview the online application: https://apply.
usastaffing.
gov/ViewQuestionnaire/12340772 Requirements Conditions of Employment This position requires the incumbent to complete a background investigation with favorable results.
The duties of this position require the incumbent to possess or obtain and maintain a valid state Driver's License in one of the 50 U.
S.
states or possessions to operate vehicles.
This position is subject to a pre-employment drug test.
The incumbent is subject to random testing for drug use.
This position requires occasional weekends for event coverage.
This position requires the incumbent to pass a pre-employment physical.
Qualifications Who May Apply: Open to everyone.
Applicants will be categorized by preference(s) and/or priority consideration eligibilities.
An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 03/11/2024 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.
g.
, Peace Corps, AmeriCorps) and other organizations (e.
g.
, professional; philanthropic; religious; spiritual; community; student; social).
You will receive credit for all qualifying experience, including volunteer experience.
Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience: Must have a professional working knowledge and/or education of the principles and practices of marketing, public relations, sponsorship, and advertising.
Must have experience in the use of computers and MS Office products to include Word, Excel, PowerPoint, Outlook, and Access.
Basic knowledge/skills of Adobe Acrobat.
Must possess clerical and customer service skills.
Must have effective problem solving, good oral communication, and interpersonal skills.
Experience that provides a basic knowledge of the rules, regulations, practices, and procedures used in purchasing.
Must be able to read, write, and speak English.
Must have a valid driver's license.
Must be physically able to lift and carry objects weighing up to 35 pounds.
Must be able to satisfactorily complete a pre-employment drug test.
Must be able to satisfactorily complete a Tier 1 investigation.
This is a drug testing designated position.
The incumbent is subject to random testing for drug use.
Education Some federal jobs allow you to substitute your education for the required experience in order to qualify.
This position does not allow for education substitution.
Additional information Individual must fully meet qualification/eligibility/background requirements for this position.
Male applicants born after December 31, 1959 must be registered for Selective Service.
Direct deposit is required.
Satisfactorily complete an employment verification (E-Verify) check.
A probationary period may be required.
Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD).
Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest.
Multiple positions may be filled from this job opportunity announcement.
And additional selections may also be made from this job opportunity announcement.
Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible.
This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.
Benefits Review our benefits How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above.
Your resume and supporting document will be evaluated against the qualifications of the position.
Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement.
If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience.
If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position.
Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process.
If selected, you may be required to provide supporting documentation.
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.
,) for professional and personal references on your resume.
Benefits Review our benefits Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits.
Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee.
You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
Required documents may vary based on the eligibility you are claiming (i.
e.
, applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.
,).
The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement: Resume Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement.
If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include: Cover Letter DD-214/ Statement of Service Diploma/ GED Disability Letter (VA) License Other (1) Other (2) PCS Orders Professional Certification Proof of Marriage Status Resume Separation Notice (RIF) SF-50/ Notification of Personnel Action Transcript As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility.
If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
NOTE: Documents submitted as part of the application package to include supplemental documents may be shared beyond the Human Resources Office.
Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you.
You may sanitize these documents to remove another person's personal information before you submit your application.
You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.
How to Apply To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 03/11/2024 to receive consideration.
To begin, click Apply to access the online application.
You will need to be logged into your USAJobs account to apply.
If you do not have a USAJobs account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package.
You will have the opportunity to upload additional documents to include in your application before it is submitted.
Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position.
Complete the online application, verify the required documentation is included with your application package and submit the application.
You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application.
Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy.
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.
usastaffing.
gov/Apply/index.
php?title=Applicant To verify or check the status of your application, log into your USAJobs account.
Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated.
For information on what each Application Status means, visit: https://www.
usajobs.
gov/Help/how-to/application/status Agency contact information Elmendorf-Richardson NAF HR Office Email 673fss.
fsmh.
hr@us.
af.
mil Address JBER Elmendorf NAF HR 773 FSS/FSCN, 10480 Sijan Ave.
Ste 202 JBER, AK 99506-0000 US Next steps If you provided an email address, you will receive an email message acknowledging receipt of your application.
Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
Fair and Transparent The Federal hiring process is set up to be fair and transparent.
Please read the following guidance.
Equal Employment Opportunity (EEO) Policy Reasonable accommodation policy Financial suitability Selective Service New employee probationary period Signature and false statements Privacy Act Social security number request Required Documents Required documents may vary based on the eligibility you are claiming (i.
e.
, applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.
,).
The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement: Resume Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement.
If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include: Cover Letter DD-214/ Statement of Service Diploma/ GED Disability Letter (VA) License Other (1) Other (2) PCS Orders Professional Certification Proof of Marriage Status Resume Separation Notice (RIF) SF-50/ Notification of Personnel Action Transcript As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility.
If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
NOTE: Documents submitted as part of the application package to include supplemental documents may be shared beyond the Human Resources Office.
Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you.
You may sanitize these documents to remove another person's personal information before you submit your application.
You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.
Help This job is open to The public U.
S.
Citizens, Nationals or those who owe allegiance to the U.
S.
Clarification from the agency Please see the "Who May Apply" section under the Qualifications section.