Information Officer 2

This position is open to Alaska Residents only.
Please check our residency definition to determine if you qualify.
Classification Review Notice This Position Description is currently being reviewed by the Division of Personnel & Labor Relations, Classification Section.
Depending on the outcome of the allocation, this recruitment pool may or may not be utilized to fill this vacancy.
Join the Public Information Team at the Department of Family and Community Services, where we are passionate about making a positive impact on the lives of vulnerable Alaskans.
This position is being recruited for in Anchorage and Juneau.
Pay will be determined based on the location of the selected individual.
What You Will Be Doing: Be a vital part of our communication initiatives, writing and disseminating news releases, fact sheets, talking points, and public service announcements for various mediums.
Utilize your communication skills to contribute to marketing, social media, and informational campaigns.
Assist in creating educational and engaging content for our department's social media channels.
Our Organization, Mission, and Culture: Join the dynamic team at the Department of Family and Community Services, where we are passionate about making a positive impact on the lives of vulnerable Alaskans.
As an Information Officer 2, you'll play a key role in shaping our communication and outreach efforts.
Our mission is to provide support, safety, and personal well-being for vulnerable Alaskans through divisions such as Juvenile Justice, Alaska Pioneer Homes, Alaska Psychiatric Institute, and the Office of Children’s Services.
Embrace challenges and innovation as part of our culture.
We value teamwork and communication, ensuring that accomplishments and achievements are effectively communicated to the Alaskans we serve.
Our team is supportive, creative, and always open to new ideas.
The Benefits of Joining Our Team: Be part of a fun, collaborative team that values innovation and teamwork.
Learn and grow your public information abilities by working closely with department leadership.
Work-life balance is a high priority and is supported through flexible work arrangements, hybrid telework, approved paid time-off, and a supportive environment that cherishes creativity, input, and opinions.
Competitive health and retirement benefits.
11 paid holidays; personal leave accrual with a rate increase based on time served.
Opportunity for a hybrid telework schedule (based on SOA and Department Telework Policies) Enjoy professional growth and learning opportunities.
Gain an in-depth understanding of the critical functions of our direct service divisions.
The Work Environment You Can Expect: You’ll be part of the Public Information Team, a centralized group of communications professionals.
Working collaboratively on fast-paced and challenging projects, both independently and as part of a team.
This opportunity is open to candidates in Anchorage and Juneau, offering stunning views, free parking, and central locations close to amenities.
Who We Are Looking For: Proficiency in crafting news releases, talking points, and outreach materials.
Skilled in utilizing social media for communication goals.
Ability to work independently and collaboratively, demonstrating strong interpersonal skills with a focus on exceptional customer service.
Awareness of current industry trends If you're up for the challenge, with a passion for writing, marketing, journalism, communications media, and/or public relations, and want to be part of a team that truly makes a difference - apply now! Go home every day knowing the work you do really matters and be a crucial part of our mission to support and enhance the lives of vulnerable Alaskans.
Minimum Qualifications Minimum Qualifications: Any combination of education and/or experience that provides the applicant with the (5) core competencies in: Communications and Media: Knowledge of the production, communication, and dissemination of information and ideas to inform and entertain via written, oral, visual media, and social media.
Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
Multimedia Technologies: Knowledge of the principles, methods, tools, and techniques to develop or apply technology using text, audio, graphics, or other media.
Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, considering the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Organizational Awareness: Knows the organization's mission and functions, and how its social, political, and technological systems work and operate effectively within them; this includes the programs, policies, procedures, rules, and regulations of the organization.
Equivalent to those typically gained by: Any combination of preparatory post-secondary education and/or progressively responsible experience in journalism, communications media, education, English, literature, fine arts, library science, radio, television, photography, advertising, marketing, sales, public relations, and/or promotional work, freelance writing, technical writing and/or research, education, library work or other information dissemination field.
Special Note: “Competencies” means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.
“Typically gained by” means the prevalent, usual method of gaining the competencies expected for entry into the job.
“Training” and “education” in this guidance are synonyms for the process of acquiring knowledge and skills through instruction.
It includes instruction through formal and informal methods (such as classroom, online, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.
“Progressively responsible” means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.
Additional Required Information Please read the below information carefully.
This applies to your application submission.
DOCUMENTS REQUIRED AT THE TIME OF THE APPLICATION SUBMISSION: COVER LETTER A cover letter is required for this position.
The cover letter should highlight the knowledge, skills, abilities, and/or experience you possess to meet the (5) core competencies to be successful in this role.
If no cover letter is attached, your application will not be considered.
Please attach the cover letter to your application before applying online.
If unable to attach your application, email, or cover letter to the contact email provided in the job posting before the closing date of this recruitment.
Your cover letter will be used as a writing sample and used to help determine which applicants will advance to the interview phase of the recruitment and selection process.
The omission of any required documentation will result in an incomplete application, and you will not receive further consideration.
The cover letter must describe how you meet the (5) core competencies: Communications and Media Interpersonal Skills Multimedia Technologies Oral and Written Communication Organizational Awareness As they pertain to the job description listed above under Minimum Qualifications.
DOCUMENTS REQUIRED AT THE TIME OF THE INTERVIEW Submit your college transcripts with your application if you will be using education to meet the minimum qualifications and/or competencies desired for the position.
(Unofficial is okay, please ensure that the institution/URL name is listed on the transcripts) Please provide them at the time of the interview if they are not included in your application.
Names and phone numbers of three (3) references Sample materials from at least one public education campaign you developed and implemented.
Note: Applicants will be asked to write a brief press release on a fictional topic and will be given 30 minutes to do so.
THIS RECRUITMENT IS FOR ALASKA RESIDENTS ONLY Please be sure to check our residency definition to determine if you qualify.
LEGAL EMPLOYMENT The State’s online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States.
It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment.
The State of Alaska does not function in the role of an employer sponsor.
SUPPLEMENTAL QUESTIONS For your application to be evaluated you must answer the Supplemental Questions.
Be specific in your answers and tell us how you acquired the relevant experience.
Please use complete sentences and proofread your submissions when answering the supplemental questions.
Your responses will be considered a writing sample and will be used to determine which applicants will advance to the interview phase of the recruitment process.
EDUCATION To verify education is being used to meet the required minimum qualifications, you must fill in the Education section of the application.
If you have not obtained a degree, please indicate the number of units completed.
Copies of transcripts are required to verify educational credentials being used to meet the minimum qualifications for a position and are required with each application.
(Unofficial is okay, please ensure that the institution/URL name is listed on the transcripts).
Transcripts can be attached at the time of application, provided at the time of interview, or if not provided, transcripts will be required before appointment.
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable.
If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.
S.
education programs; or a accredited U.
S.
state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university.
It is your responsibility to provide such evidence when applying.
The omission of the required documentation listed will result in an incomplete application and you will not receive further consideration.
NOTE: The State of Alaska does not provide VISA Employer sponsorships.
WORK EXPERIENCE When using work experience not already documented in your application, please provide the employer's name, your job title, dates of employment, and whether full-time or part-time.
Applications will be reviewed to determine if the responses are supported and if minimum qualifications are met.
Work experience needed to meet the minimum qualifications must be documented in the application.
If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment.
A resume will not be used to determine that minimum qualifications have been met for the position in which you are applying.
If you are currently or previously been appointed to a flexibly staffed position, please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level.
Ensure your time and any subsequent flex promotion(s) are documented as a separate position.
This is required as there are minimum qualifications that require experience at a particular level in which the lower level may not be considered.
If this information is not accurately reflected in your application this may cause the processing of your application for consideration to be delayed.
NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety.
Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.
MULTIPLE VACANCIES This recruitment may be used for more than one (1) vacancy.
The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes.
Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
APPLICATION NOTICE You can ONLY apply for this position through the Workplace Alaska website or via hardcopy application.
If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply.
Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" webpage, found here: https://doa.
alaska.
gov/dop/workplace/help/ NOTICE Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll-free) or (907) 465-4095.
If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the ‘govermentjobs.
com’ domains.
For information on allowing emails from the ‘govermentjobs.
com’ domains, visit the Lost Password Help page located at: https://www.
governmentjobs.
com/OnlineApplication/User/ResetPassword EEO STATEMENT The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA).
Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.
O.
Box 110201, Juneau, AK 99811-0201.
The State of Alaska is an equal-opportunity employer.
Contact Information WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll-free) or (907) 465-4095 if you are in the Juneau area.
Requests for information may also be emailed to recruitment.
services@alaska.
gov.
For applicant password assistance please visit: https://www.
governmentjobs.
com/OnlineApplication/User/ResetPassword For specific information about the position please contact the hiring manager: Steph Lenahan Talent Acquisition Specialist (907) 334-2457 stephanie.
lenahan@alaska.
gov Careers with the State of Alaska offer MANY benefitsThe following information describes typical benefits available to employees of the State of Alaska.
Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.
For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an orientation video from Division of Retirement and Benefits.
(Please note this video is specifically designed for new State Employees.
)Insurance Benefits Health insurance, which includes employer contributions toward medical/vision/dental The following employee groups are under AlaskaCare Benefits administered by the State: See https://doa.
alaska.
gov/drb/programs/index.
html for additional information.
AVTEC Confidential Correctional Officers Marine Engineers Mt.
Edgecumbe Teachers Supervisory Unlicensed Vessel Personnel/Inland Boatman's Union Exempt employees (not covered by collective bargaining) The following employee groups are covered by Union health trusts.
Contact the appropriate Union for additional information.
General Government Labor, Trades and Crafts Public Safety Employees Association Masters, Mates & Pilots Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)Optional Insurance Benefits Group-based insurance premiums for Term life (employee, spouse or qualified same sex partner, and dependents) Long-term and short-term disability Accidental Death and Dismemberment Long-term care (self and eligible family members) Supplemental Survivor Benefits Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expensesRetirement Benefits Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS) Matching employer contribution into a defined contribution program (new employees) Employer contribution into a defined benefit or defined contribution program (current employees) Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security Option to enroll in the Alaska Deferred Compensation Program Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment optionsSee https://doa.
alaska.
gov/drb/retirement/index.
html for additional information Paid Leave & Other Benefits Personal leave with an accrual rate increase based on time served Eleven paid holidays a year Gym discounts at participating fitness providers in multiple locations throughout the state.
See https://doa.
alaska.
gov/drb/ghlb/employee/health/gymListing.
html for additional information