Harley-Davidson Motorclothes & General Merchandise Sales

*HOUSE OF HARLEY-DAVIDSON* *Motorclothes/General Merchandise Sales* Join the team at House of Harley-Davidson where we have fun every day and have the best customers in the industry! You don't have to be a motorcycle expert, but we are sure you will love the culture and the people as soon as you start working here.
This position is fast paced, and full of a variety of duties that will keep you busy all day long.
We have guests from all over the world stop by our dealership to buy clothing and collectibles that have our name and location on them.
If you enjoy meeting people and helping them find their perfect gift or souvenir this is a great place to be.
We also have all of our amazing local community of riders who come in all year round to hang out with us, their Harley family.
We provide a relaxed atmosphere and focus on providing the best experience in the industry.
We have a ton of fun events and activities that keep our community engaged and participating.
This could be a career and not just your next job! The tenure of our employees speaks for itself, on average our team has more 5+ year employees and some of our team has been with us for over 15+ years.
We are owned by a local Alaskan and we provide a true team environment.
Some of the duties of this job will include selling merchandise, educating guests on the products we have, providing excellent customer service and communication skills, answering phones, fulfilling online orders, labeling products as they arrive, inventory tracking, merchandising and displays, cashiering and more.
Some skills required are the ability to navigate and use computers.
Ability to type.
Ability to work a minimum of 8 hr shifts while standing.
Ability to bend or stoop.
Ability to lift up to 50lbs.
We would love to add to our team and have a variety of options so we can accept more candidates! We could hire seasonally, full time year round, multiple part time or part time seasonal and part time year round.
We do go to 7 days a week during our busy season, so we will need applicants to be able to work Saturday and Sunday.
(If you can't work Sunday, please still apply and we can discuss) Join our team and send your resume today! *Summary Description* This position will report to Motorclothes/General Merchandise lead and work with Assistant General Manager.
The ability to be action oriented, friendly, multi-tasked, results driven, self-motivated and attention to detail will be essential in this aggressive sales role.
*Summary Description* * Motorclothes/General Merchandise Department Sales * Customer Service * Promotions *Motorclothes/General Merchandise Sales* * Provide prompt and accurate service at cash register.
* Assist General Merchandise Manager with attaining retail sales plans in General Merchandise.
* Receive and process merchandise from distributors, check merchandise received against purchase invoice, log merchandise into inventory, and prepare product for showroom floor.
* Conduct or participate in periodic physical inventory of all merchandise (counts, reports etc.
) * Assist with set-up, organization, and staging of special events such as Open houses, of HOG activities, fashion shows, etc.
* Create well-organized presentations, which appeal to our customers.
* Ensure merchandise displays are stocked, clean, dust free, and appealing to customers.
* Continuously maintain showroom product availability by stocking shelves and displays.
* Maintain update customer mailing lists.
* Attend training sessions to keep current with merchandising & inventory control issues *Customer Service* * Provide excellent customer service to all the dealership’s customers.
* Greet customers immediately, in a courteous and friendly manner.
* Possess the ability to work with several customers at one time while maintaining individual customer satisfaction.
* Handle telephone transactions quickly, and courteously.
* Point out any sales, specials, or new merchandise to customers.
* Assist customers with their selection of merchandise and offer additional product that compliments the purchase.
* Accept cash & credit card payments for merchandise purchases.
Keep cash register accurate.
* Notify customers when special orders or back-ordered items are received.
* Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to excellent customer service.
*Other Duties* * As assigned *Commitments* · Treat all employees and customers fairly, courteously, and with dignity.
· Be prompt and available for flexible scheduling.
· Demonstrate professionalism in providing customer service.
· Review all P.
A.
C.
E.
tapes and attend training sessions to keep current in General Merchandise.
· Accept direction, follow instructions and work well with others.
*Qualifications & Job Requirements* · Must have ability to get along with broad customer base.
· Schooling or experience in merchandising and retail sales preferred.
· Experience with Point-of-Sale & computerized inventory systems or the ability to quickly learn.
*Physical Demands* · Must have the ability to stand and walk the sales floor for most of the day.
· Frequently required to bend, stoop, crouch, reach, and lift 50 lb.
of merchandise.
*Working Conditions* · Majority of work is conducted indoors; however, some outdoor booth sales are conducted periodically during open houses or other events.
Job Type: Full-time Pay: $13.
00 - $18.
00 per hour Benefits: * Employee discount Shift: * 8 hour shift Weekly day range: * Weekends as needed Work Location: In person