Full Job Description
Seeking an individual with a background in aviation/logistics/purchasing/sales or customer service, willing to do a wide variety of tasks, who will ensure great quality service to our customers.
Now is a good time to join our team and grow your career.
What You’ll Be Doing
This position is the primary office contact for all orders (meaning: 8-4:30 M-F you are the first person to answer the phone and complete all customer orders, run credit card payments, and arrange shipping in/out for customers.
You will be tasked with purchasing inventory items, supplies and raw materials and maintaining the purchasing files.
As you become familiar, you will be the primary person maintaining the website text, prices, and photos.
Other office duties as assigned.
This is a small office environment working directly with the GM and the accountant.
You must be willing to share tasks as needed.
Essential Duties and Responsibilities include the following.
Others as assigned.
Customer service: Primary orders point of contact for the company, over the counter and on the phone.
Resolve customer needs and answer questions regarding policies.
Use of ERP program M1 to keep track of all orders and purchase orders.
4-5hrs per day
Website Management: 1-4hrs per week
Purchasing: Parts from suppliers, materials/supplies for manufacturing/repair work, and supplies for the office.
1-2hrs per month
Receiving: Enter all parts and materials received into M1 and match them up with purchase orders/customer orders.
2-3hrs per week
Shipping: Handle/package parts for shipping, get quotes, print labels.
1-3hrs per day
Assist other positions as needed.
Occasionally
We are currently seeking full-time candidates to work 8:00-4:30 M-F
Knowledge, skills, and abilities.
Excellent customer service and phone skills.
Active listening and asking good questions.
You are the voice of the company that our customers and suppliers will hear most.
Excellent verbal and written communication skills.
Must be willing to respond professionally to email traffic in a timely manner.
Knowledge of general aviation aircraft preferred.
WordPress website management experience preferred.
Able to pass a federal level background check/drug screening with no felonies, drug use, theft, or other disqualifying activity.
Ability to track and schedule ahead of production.
Anticipate future problems and offer solutions ahead of time.
Self-motivated and able to prioritize multiple taskings at once without falling behind.
Computer Skills are required - to perform this job successfully, an individual must be computer literate, able to learn new programs quickly, and type 30+ wpm.
Programs you should already know: Outlook, Word, Excel and Adobe.
M1/WordPress preferred.
Ability to lift and carry 40lbs.
occasionally.
Integrity – job requires being honest and ethical.
Personality: You are a career minded, reliable individual with leadership ability.
Who practices self-control and confidentiality in difficult situations.
Who has attention to detail in your work.
Who We Are
Anyone who flies in Alaska knows the name, F.
Atlee Dodge.
We have been providing quality aviation services since 1957.
We are well known globally for our many modifications to Super Cubs and other types of aircraft.
We manufacture and repair parts for general aviation aircraft.
What We Offer You
Full-time work with overtime opportunities at competitive wages.
Health, dental insurance after 60 days.
HSA after 60 days.
Paid time off after 60 days.
Matching 401K or 401K Roth up to 5% after one year.
Paid vacation after one year.
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